Privacy Policy

Important information and who we are

Introduction

Here at Box of Soles, we value your privacy and are dedicated to safeguarding your personal data. This privacy policy outlines how we handle your personal data when you visit our website (regardless of your location) and explains your privacy rights along with the legal protections afforded to you.

Purpose of this privacy policy

This privacy policy is designed to inform you about how we collect and process your personal data through your interactions with our website. This includes any data you provide when you sign up for our newsletter or make a purchase. Our website is not intended for children, and we do not knowingly collect data related to children. It's important to read this privacy policy alongside any other privacy policies or fair processing policies provided on specific occasions so you understand how and why we use your data. This privacy policy supplements other notices and privacy policies and does not override them.

Controller

Box of Soles is the controller and responsible for your personal data (referred to as "Box of Soles," "we," "us," or "our" in this privacy policy).

Contact details

If you have any questions about this privacy policy or our privacy practices, please reach out to us at:

Box.of.Soles@gmail.com

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you contact the ICO.

Changes to the privacy policy and your duty to inform us of changes

We regularly review our privacy policy, and it's essential to keep us informed of any changes to your personal data during our relationship. Please notify us if your personal data changes.

Third-party links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to review the privacy policy of every website you visit when leaving our site.

The data we collect about you

Personal data refers to any information about an individual from which that person can be identified. It excludes anonymous data where identity has been removed. We may collect, use, store, and transfer different types of personal data about you, which we have categorized as follows:

Identity Data: Includes first name, last name, username or similar identifier, marital status, title, date of birth, and gender.

Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

Financial Data: Includes bank account and payment card/account details.

Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

Usage Data: Includes information about how you use our website, products, and services.

Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We may also collect, use, or share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data does not directly or indirectly identify you. However, if we combine or connect Aggregated Data with your personal data, we treat the combined data as personal data, which will be used following this privacy policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect information about criminal convictions and offenses.

If you fail to provide personal data

If we require personal data by law or under the terms of a contract and you fail to provide it, we may not be able to perform the contract we have or are trying to enter into with you. In such cases, we may have to cancel a product or service you have with us, but we will notify you if this is the case.

How is your personal data collected?

We use various methods to collect data from and about you, including:

  • Direct interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise.

  • Automated technologies or interactions: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.

  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

We generally do not rely on consent as a legal basis for processing your personal data, although we will obtain your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.